all TICKETS are now pay what you decide (PWYD)

PAY WHAT?

Pay What You Decide!
We are now offering our entire season of productions as Pay What You Decide (PWYD): every production, every performance, everyone.

How It Works:
Make a no-cost reservation.
Come see the show.
Make a payment as you leave the theater!

We want to remove the financial barrier of seeing theater - particularly new theater work - and open the doors to anyone interested in attending a show.

Click the button below to make a no-cost reservation to any of our shows. There is no need to log in or create an account to make a reservation.


PAY WHAT YOU DECIDE: FAQ

  1. What is Pay What You Decide?
    Pay What You Decide is exactly what it sounds like: there are no fixed ticket prices, no financial risk of buying a ticket in advance and it provides you the opportunity to decide the value based on your experience.

  2. How does Pay What You Decide work?
    Tickets are available to reserve in advance as usual, but there is no obligation to pay until after you have seen the show. You decide the price based on your experience.

  3. Is there a minimum ticket price?
    Nope! The price is completely up to you!

  4. What does the money support?
    All money collected helps pay our artists and support future productions, and we therefore hope you will give generously.

  5. So, how do I get my tickets?
    All tickets are held at the Box Office for “Will Call” before each performance. Patrons who have reserved tickets in advance will need to check in at the Box Office as usual.

    Reserving a ticket online guarantees your seat reservation. All seating is general admission. Please plan to arrive no later than 15 minutes before the start of the performance.

    Please note: Any unclaimed reservations will be released to the waiting list 15 minutes before show time.

  6. How do I pay?
    Payment can be made after the performance by cash, check, credit card, or Venmo. If paying by cash or check, we provide payment envelopes at the theater. If paying by credit card, you can visit us at the box office to make your payment, and we will be able to swipe your card for the amount you choose. If paying by Venmo, you can find our Business account using @MadHorse.

  7. Are there still discounts for Students, Industry Members and Seniors?
    Now that you have the opportunity to pay what you decide based on your experience, this model eliminates the need for reduced price, discounted or tiered ticketing, providing an equal opportunity for patrons from any financial background.

  8. Is my payment anonymous?
    That’s up to you! While we would love to know who is supporting us and how to contact you, you can simply leave the payment envelope blank. At the very least, we hope you’ll let us know how many seats you’re paying for and your Zip Code.

  9. How do I change the date of my reservation?

    You can send us an email at madhorseboxoffice@gmail.com or call us at (207) 747-4148, and we would be happy to change the date of your reservation.

  10. How can those without internet access make reservations?

    Although we encourage online reservations, if you do not have internet access or do not feel comfortable reserving online, you can make a reservation by calling us at (207) 747-4148.

  11. How can I contact the Box Office with any other questions?

    Feel free to email us at madhorseboxoffice@gmail.com or call us at (207) 747-4148.

GIFT Reservations

If you are reserving a ticket on behalf of someone else as a gift, please email madhorseboxoffice@gmail.com and we would be happy to help arrange your reservation.

SPECIAL SHOWS

OPENING NIGHT RECEPTION
Our Opening Night Reception typically follows the first Friday night performance, and invites the audience to join us for refreshments and meet the production’s cast and crew, and other members of our Company and Board. However, due to COVID-19, Opening Night Receptions have been temporarily suspended until it is safe to resume.

GROUP Reservations

If you are interested in reserving tickets for a group of 7 or more, please email madhorseboxoffice@gmail.com and we would be happy to help arrange your reservation.

Mad Horse Theatre Company's home is the historic Hutchins School, which we lease from the city of South Portland.  Shows are performed in our intimate 50 seat black box theater.

The Hutchins School
24 Mosher Street
South Portland, Maine 04101

Office: (207) 747-4148

Email Communication Preferred
General Email: madhorsetheatre@gmail.com
Box Office Email: madhorseboxoffice@gmail.com

 

Ticket Refunds/Exchanges: With Pay What You Decide, there are no upfront payments, so there is no need for refunds or exchanges. If you are unable to make it to a show, please let us know to cancel your reservation so that it can be released to our waiting list.

Seating:
All seating is general admission. Please plan to arrive no later than 15 minutes before the start of the performance.

Late Arrivals:
In consideration for our patrons and artists, late arrivals will not be seated. If you do arrive after the start of the performance, we will do our best to find you seating in a future performance.
If you are running behind due to the Casco Bay Bridge opening, please phone the theater at 207-747-4148 to inform us; we will do our best to hold the start of the performance as you most likely are not the only patron being delayed. Thank you.

Opening Times Before Curtain:
The Box Office opens one hour prior to the curtain on performance days. The lobby opens 45 minutes prior to the curtain. The theater opens approximately one half hour before curtain time.

Accessibility:
The Hutchins School has a wheel chair ramp and an accessible restroom. Letting the Box Office know in advance if you have any special seating needs makes it easier for us to assist you and make your theater experience the best it can be. Call 207-747-4148.

Parking:
There is plenty of free parking in our parking lot. If the lot is full, please park around the corner along Sawyer Street; there is no on-street parking on Mosher Street.

Cellphones & Other Devices:
To ensure a pleasant experience for our patrons and our performers, all cell phones and other electronic devices must be turned off prior to the show. Videotaping, audio recording, or photographing of shows is strictly prohibited.

Concessions:
A variety of refreshments are available before the show and during intermission. This includes beer, wine, water, coffee, tea, and locally baked chocolate chip cookies from Tin Pan Baking.

Smoking:
Smoking is not permitted in the Hutchins School or within 30 feet of the building. Please dispose of cigarette butts appropriately.